Wondering when you will receive your phone or simply looking to expedite your order? Here are the shipping options you can choose from to ensure that your package arrives in time for any special event!
Pinwheel offers FREE delivery for standard shipping. Your order will be processed for shipment and should arrive in 5 to 10 business days.
4-Business Day Shipping
For an additional $10, it’ll take a day to process your order, but it should arrive within a total of 4 business days.
3-Business Day Shipping
The cost is $20 on top of your purchase. Your order will be delivered for a total of 3 business days.
Next Business Day Shipping
For $40, your order will ship on the next business day. If you purchased the phone on a Friday or a weekend, it would be shipped the following business day, Monday.
🚚 We've also added some important details you need to know to help you determine when your order will arrive and what to expect.
Weekends and Holidays!
Due to the possibility of inconsistent package delivery by the couriers, we do not count weekends and holidays as business days. Our logistics partners and most couriers are also closed, so please expect a delay in shipping if you place your order (or if you’re expecting a delivery) on these days.
You may also check your courier’s calendar to find out what days are considered holidays: USPS, UPS.
- Due to logistical constraints, shipping times for orders coming from Alaska and Hawaii may differ from our estimated delivery dates.
- Orders placed to a PO box will automatically be sent via Standard Shipping since the courier fulfilling expedited options can’t deliver to PO boxes.
- Pinwheel does not deliver outside the United States or internationally. Our phones are only tested to be compatible with US carriers, and we cannot guarantee that they will 100% work in other countries.
Please note that natural disasters and other circumstances out of our control can impact your delivery time. If your phone does not arrive within the expected timeframe, please reach out to the courier indicated in your tracking information. If you need further assistance, contact Pinwheel Customer Care or call/text us at (888) 903-7977.