Pinwheel Caregiver Forgotten Password Reset
"I don't remember my password!"
- Go to the Caregiver Portal
- Press "Forgot password"
- Enter the email associated with the Caregiver account
- Enter the verification code sent to your email (If you can't find it, check your Spam or "All Mail")
- Enter the password you'd like
- Login with the new password and email
Pinwheel Caregiver Password Reset
"I know my password, I just want to change it!"
- Log into the Caregiver Portal
- Press "My Account" at the top right
- On the left card, you can change your Caregiver account password
- Enter your old password
- Enter the new password you'd like
Pinwheel Child Account Password Reset
"I want to change my child's password, they forgot it!"
- Log into the Caregiver Portal
- Press "My Account" at the top right
- On the right card, you can change your child's password
- Press "Send Verification Code"
- Enter the verification code sent to your email (If you can't find it, check your Spam or "All Mail")
- Enter the password you'd like