Bark and Pinwheel

Bark is on Pinwheel! Check out the most common questions below:

 

Yes, if you choose it. During the checkout process, you are able to add Bark onto your purchase, through Pinwheel, Bark is only $5/month!

 

Customer Care can also assist in helping you get Bark on your existing plans as well, just reach out and ask.

 

 

That can happen. Just reach out to Customer Care and ask for an email to be sent to you and we'll get it handled!

 

 

Bark is a special app. You will need to enable the app on the Caregiver portal to sign in to your account, after which you can disable the app on the Caregiver portal and it will not be accessible by your child, while still being on the phone. Read more detailed setup instructions here through Bark!

 

 

 

For peace of mind, Bark AND Pinwheel both have uninstall protection. Which means the Bark Kids app will never uninstall itself. The Bark Kids app is what allows Bark to monitor your child's texts, photos, and videos on their Pinwheel device.

 

However, the way Bark monitors is through a layered approach. In addition to installing the Bark Kids app, you may need to connect your child's social media and email account(s) to Bark with their login credentials to monitor those for worrisome content. If your child changes their social media or email account password, it will revoke access to Bark, but Bark will alert you if that happens! We always recommend talking to your child about using Bark. For suggestions, check out this resource.