Whenever you first receive a Pinwheel device, sometimes you need to enable app usage to allow Pinwheel OS to better control the other applications. (Pinwheel Messenger, Contacts, etc.)
- Swipe right
- Open "Pinwheel Settings"
- Press "App usage", you will be redirected
- Press Pinwheel
- Enable "Permit usage access"
Easy, right? Check out this GIF: