Pinwheel Quick Setup | Slim

In this article...

Make sure the phone is fully charged

Setup your data plan

Insert the SIM card

Connect to WiFi

Login

Additional tips

We're excited to help get you started with your new Pinwheel device! Please refer to the following steps to get going with your new Pinwheel Phone:

1. Make sure the phone is fully charged

   Many devices will come with a lower charge than the device is capable of when manufactured and shipped. Make sure your phone is charged to 100% when unboxing and before getting started. We recommend using the charger provided with your device.

2. Setup your data plan

   We have partnered with Mint Mobile to make this step super easy but you are welcome to use a data plan from your existing carrier. Please refer to your mobile carrier (Verizon, T-Mobile, etc.), to setup your device with your existing service.

   However, if you are using Mint Mobile activation steps are listed below for your convenience:

   1. Download the Mint Mobile app for iOS or Android
   2. "Activate your SIM Card" by typing in the activation code (ACT CODE: included on the card in your Pinwheel package)
   3. Fill out the information upon request through the Mint Mobile setup process. It will assign a phone number to the ZIP code you enter

    

3. Insert the SIM card

   All phones come equipped with either an electronic or physical SIM card to connect with a mobile carrier. Pinwheel phones are built on Android and rely on a physical card in the device. This is always provided by the cellular carrier.

   1. Place the SIM card in the tray, slot 1 and install it into the phone, make sure it pops correctly into place. (It may not always snap in place and can fall out.) Refer to the picture below.
   2. If you haven't turned on the device, turn it on. If you have, restart the device to allow the SIM card to connect to the carrier network.

   

4. Connect to WiFi

   Pinwheel devices will not come connected to WiFi networks, you will need to add yours in manually. Make sure you have the WiFi password and go ahead and get it set up.

5. Login

   Turn your Pinwheel phone on and login with your child's login. If you haven't yet created your Caregiver and child accounts, please follow these instructions to get started with that. This will add everything set up on the Caregiver portal to the device: contacts, apps, etc.

Additional tips to get the most out of your Pinwheel

• Add your spouse / partner as a safelist contact
• Enable a couple of apps to get going
• Set the device to have a password or PIN
  • Settings > System Settings > Security > Screen lock
• Add your child's name or similar info for emergencies
• Approve 911 as a contact
  • Provided by default as “Recommended”
• Consider enabling settings for improved location tracking
  • Disable battery optimizations and background app refreshes