How To: Find Your Pinwheel ID

If you're instructed to find the Pinwheel ID (IMEI) on your phone, but you don't know how to find it, you've come to the right place.

There are TWO (2) places to find your Pinwheel ID

The first is the Caregiver portal, this Pinwheel ID will display as alphanumeric (both work)

  1. Go to the dashboard
  2. Look for Pinwheel ID


The second is on the phone under Pinwheel Settings, this Pinwheel ID is strictly numbers (both work)

  1. Swipe to the right to get the apps screen
  2. Tap "Pinwheel Settings"
  3. The Pinwheel ID will be displayed on the screen


*this works the same on the Verizon model!

Jul 27, 2021

Contact Us

Not finding what you're looking for? Contact Us Directly