How To: Change Your Password(s)

Pinwheel Caregiver Forgotten Password Reset

"I don't remember my password!"

  1. Go to the Caregiver Portal
  2. Press "Forgot password"
  3. Enter the email associated with the Caregiver account
  4. Enter the verification code sent to your email (If you can't find it, check your Spam or "All Mail")
  5. Enter the password you'd like
  6. Login with the new password and email

Pinwheel Caregiver Forgotten Password


Pinwheel Caregiver Password Reset

"I know my password, I just want to change it!"

  1. Log into the Caregiver Portal
  2. Press "My Account" at the top right
  3. On the left card, you can change your Caregiver account password
  4. Enter your old password
  5. Enter the new password you'd like

Pinwheel Caregiver Password Reset


Pinwheel Child Account Password Reset

"I want to change my child's password, they forgot it!"

  1. Log into the Caregiver Portal
  2. Press "My Account" at the top right
  3. On the right card, you can change your child's password
  4. Press "Send Verification Code"
  5. Enter the verification code sent to your email (If you can't find it, check your Spam or "All Mail")
  6. Enter the password you'd like

Pinwheel Child Password Reset

May 6, 2021

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