This article is for carriers available in Canada. For US carriers, please check this article instead.
In order to assist you with adding a cellular service to your brand new Pinwheel phone, we've done a bit of research about some of the carrier brands that may be able to hook you up with service. If you’re looking to add your Pinwheel phone to your current provider, or maybe sign up with a new one, please check the article below!
Rogers Communications
We've tested our Pixel 8 to be compatible, based on their band compatibility. We reached out to ask about the Genesis 5, Slim 6, Plus 6, and Pixel 9. Unfortunately, they couldn't confirm its compatibility until they put a Rogers SIM card on the specific phone, but reassures us that as long as the devices are unlocked, they should work.
A customer has informed us that the Genesis 3 is no longer supported as of July 31, 2025. The Genesis 4 is no longer supported as of January 2026.
You may review Roger's coverage map and 5G availability here.
Bell Mobility
According to their IMEI checker, the Genesis 5, Slim 5, Slim 6, Plus 6, Pixel 8 and Pixel 9 should be supported by Bell, but please make sure to check if Bell is available in your area via their coverage map here.
We have reports of Bell no longer supporting the Genesis 3 and 4 phones as of January 2026.
Telus
Telus supports the Slim 5/6, as well as the Plus 3/4 and the Pixel 8. Their support chat has confirmed that most phones from North America or Europe will be compatible with the TELUS 4G and/or 4G LTE/LTE Advanced networks, but as always, make sure to confirm by calling Telus.
Also check if Telus is available in your area via their coverage map here.
Freedom Mobile
The Genesis 5, Plus 6, and Pixel 8 are compatible, according to their checker. We've recently reached out to confirm the compatibility of the Slim 6 and Plus 4 and found that they are not fully compatible and might encounter some errors. The Pixel 9 is fully compatible.
As always, make sure to consult their coverage map for availability in your area.
East Link
Not compatible with Pinwheel phones since they only support phones purchased in Canada.
Koodo Mobile
A customer recently reached out to Koodo's customer care about the compatibility of their Slim 5. Although Koodo is under Telus, they claim that our Slim 5 isn't compatible with their service. Although their FAQ said any unlocked phone works with a Koodo SIM, we highly suggest you reach out to Koodo's customer service team first before switching.
Don't forget to check Koodo's coverage map, which can be found here.
Fido
Fido is under Rogers Communications. They have confirmed that the Genesis, Slim 5, Plus 3, and Pixel 8 should work with their service as long as they are unlocked (all Pinwheel phones are unlocked!). As always, contact Fido before switching to our latest models.
You can find Fido's coverage map here.
Public Mobile
We had customers test Public Mobile's service with their Genesis and Plus 3 phones and we can confirm it is working. We can also confirm that some of our Pixel 8 and Slim 5 users have been using their services without any reported issue. We highly advice you contact Public Mobile first before switching to any of our new devices.
You can find Public Mobile's coverage map here.
Virgin Plus
Virgin Plus uses Bell's infrastructure, and we can confirm that our users have been using the Plus 4 and Slim 5/6. It is also safe to assume that the Pixel 8 will work, since it works with Bell. Support for Genesis 3 has recently been ended by Virgin Plus.
We have not confirmed if it is the same for Genesis 4, but we can confirm Genesis 5 and Plus 6 should be working.
Like always, please check Virgin Plus's availability in your area through their coverage map here.
Saskatchewan Telecommunications
So far, we have only confirmed the Genesis 2 for SaskTel. If you find that your Pinwheel device is working with SaskTel, please let us know so we can update this article!
Check SaskTel's availability in your area through their coverage map here.
Lucky Mobile
We've tested all our current models via their IMEI checker and they all work with Lucky Mobile: Genesis 5, Slim 6, and Plus 6
Check Lucky Mobile's coverage map here.
UNTESTED
These are the carriers we haven't tested nor have we heard from since reaching out. If you are willing to try out these providers, please contact Pinwheel's Customer Care and we'll be more than happy to coordinate with you!
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Chatr Mobile — https://www.chatrwireless.com/
So far, the only device a customer confirmed to be working is the Genesis 4.
If your preferred carrier isn’t listed above, you may contact Pinwheel Customer Care for further assistance. You can also call us at (888) 903-7977. We are available everyday, from 7AM to 9PM Central time.