If you're looking to use a Pinwheel phone in Australia, this guide shows which carriers are confirmed compatible with Pinwheel Slim 7 and Pinwheel Plus 6, and which ones need an extra check first. Below, you'll find a quick compatibility table, plus notes on what each result means so you can choose a carrier with confidence.
Pinwheel phones sold in Australia are unlocked, which means you can use any carrier's SIM card as long as that carrier supports the underlying device and has coverage in your area. If you still need to put a SIM into the phone, see How to insert a SIM card.
Which Australian carriers work with Pinwheel phones?
Here are the Australian carriers we currently have compatibility notes for. This table covers the two Pinwheel phones sold in Australia, Slim 7 and Plus 6.
✔️ = Compatible (confirmed by Pinwheel testing or carrier IMEI check)
⚠️ = Likely compatible (carrier resells the parent network's infrastructure; no public IMEI checker)
❓ = Contact carrier (no IMEI checker AND device not on the published list, OR pending Pinwheel confirmation)
| Carrier | Slim 7 | Plus 6 | Notes |
|---|---|---|---|
| Telstra | ❓ | ❓ | Telstra's IMEI checker could not verify either device and returned a "Device not found" message. Contact Telstra directly to confirm. |
| Optus | ✔️ | ✔️ | Both devices are confirmed compatible. |
| Amaysim | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. |
| TPG | ❓ | ✔️ | No public IMEI checker. Plus 6 is listed on TPG's compatible devices list. Slim 7 is not listed, so contact TPG to confirm. |
| Belong | ❓ | ❓ | No public IMEI checker. Uses Telstra network infrastructure. Contact Belong to confirm compatibility. |
| Boost Mobile | ✔️ | ✔️ | Both devices are confirmed compatible. |
| Dodo Devices | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. Contact Dodo to confirm before switching. |
| ALDI Mobile | ❓ | ❓ | No public IMEI checker. Uses Telstra network infrastructure. Contact ALDI Mobile to confirm compatibility. |
| Aussie Broadband | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. |
| Catch Connect | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. |
| Coles Mobile | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. |
| Everyday Mobile | ❓ | ❓ | No public IMEI checker. Uses Telstra network infrastructure. Contact Everyday Mobile to confirm compatibility. |
| Felix Mobile | ❓ | ✔️ | Plus 6 is compatible. Slim 7 compatibility is still pending confirmation. |
| iiNet | ❓ | ❓ | No public IMEI checker. The compatible-devices list does not include Samsung Galaxy A17 or Motorola G06. Contact iiNet to confirm. |
| Kogan | ❓ | ❓ | No public IMEI checker. The compatible-devices list does not include Samsung Galaxy A17 or Motorola G06. Contact Kogan to confirm. |
| Southern Phone | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. |
| AGL Energy | ⚠️ | ⚠️ | No public IMEI checker. Uses Optus network infrastructure, so compatibility is likely. |
What phone models are sold in Australia?
Pinwheel currently offers two phones in Australia. Knowing the base device can help if a carrier asks which phone model you're using.
| Pinwheel model | Base device |
|---|---|
| Pinwheel Slim 7 | Motorola G06 |
| Pinwheel Plus 6 | Samsung Galaxy A17 |
All Pinwheel phones sold in Australia are unlocked.
What should I ask the carrier?
If a carrier is marked ⚠️ or ❓, ask whether they support the phone's underlying model on their network. This is the clearest way to get a useful answer.
Use these model names:
- Pinwheel Slim 7 = Motorola G06
- Pinwheel Plus 6 = Samsung Galaxy A17
It also helps to ask whether the carrier's coverage map serves your area. A phone still needs local coverage, even when the device itself is compatible.
Does unlocked mean any carrier will work?
Unlocked means your Pinwheel phone is not tied to one carrier. In practical terms, that gives you flexibility to use a carrier that supports the phone's underlying device and has service where you live.
For Australia, that means any carrier that supports the Motorola G06 or Samsung Galaxy A17 should work, as long as the carrier's coverage map serves your area.
What if I already have a SIM card and want to try it?
If your carrier is confirmed compatible, you can insert the SIM card and continue setup. If you need help with the physical SIM tray, see How to insert a SIM card.
If your carrier is marked ⚠️ or ❓, it's best to confirm with the carrier first so you don't run into activation issues later.
For related reading, families in other regions can also check Carrier Compatibility for Pinwheel Phones in the UK or FAQ, Pinwheel Wireless and other Cellular service.
If you continue to run into issues, contact Pinwheel Customer Care.
For further assistance, you may contact Pinwheel Customer Care. You can also call us at (888) 903-7977. We are available every day, from 7AM to 9PM Central time.