We get a ton of questions regarding AT&T shutting down their 3G network. To prepare for that and make sure our AT&T customers don't miss out on Pinwheel, here are the answers to all the questions you may have:
To use AT&T, you will need the Pinwheel Plus or the latest model of Pinwheel Slim.
These are the questions we answered in this article:
"Why does AT&T require the Pinwheel Plus or the latest model of Pinwheel Slim?"
AT&T requires that their models be on the 4G/5G band, and it does not support 3G/4G devices anymore (and will not activate them, either). Due to the older versions of Slim being a 3G/4G device, they will no longer be supporting this device, thus needing the Plus or the latest model of Pinwheel Slim. Don't worry. The Plus and latest model of Pinwheel Slim does have its perks: better camera, better processor, and much more.
"Okay, but why does Cricket need it as well?"
Cricket is owned by AT&T. In fact, Cricket customers were reporting that they were not allowing our devices on their network first, long before AT&T. This is causing the requirement for the Plus or the latest model of Pinwheel Slim as well, to use AT&T's network, you'll most likely need the Plus or the latest model of Pinwheel Slim.
"Why is AT&T shutting down its 3G network?"
To make way for 5G. For better or worse, the network for 3G/4G is being upgraded and done away with. It's a touch annoying for our 3G customers who want to use AT&T, but we'll try to help make the transfer as painless for you as possible.
Verizon is also shutting down its 3G network come December 2022.
"How much is my AT&T plan with Pinwheel?"
We don't know! Because AT&T has a myriad of plans within the realm of postpaid and prepaid, the prices vary heavily, and we cannot make an informed recommendation. If you're interested in using AT&T with your phone, check out their plans here.