Some features on your Pinwheel phone can only be accessed through the Parental Controls, but how exactly do you unlock it?
- Swipe up from the home screen, locate, and open the Pinwheel Settings app.
- Tap the lock icon at the upper right of the screen and enter your Caregiver login credentials.
- After unlocking the Parental Controls, you’ll have access to other security features of the phone, such as the following:
A. Google Login: Sign in to your child’s Google account to use Google apps on the Pinwheel phone without having to log in to each app every time.
B. Check Current Location Status: Confirm the phone’s location using its latitude and longitude.
C. Keyboard GIFs, Stickers, and Voice typing: Enable or turn off the use of GIFs, Stickers, and voice-typing.
D. Log me Out: Logs out the child account from your Pinwheel phone.
E. Clear Cache & Storage: Frees up storage space on your Pinwheel phone by deleting temporary files, cache, and cookies.
F. Reset All Pinwheel Apps: Clears cache and reverts all app settings to default. Note that this doesn’t delete data from the phone, such as messages, photos, or videos.
- Tapping on the lock icon again or simply leaving it idle for more than five minutes will automatically lock the Parental Controls.
If you need further help or have other concerns, contact Pinwheel Customer Care or call/text us at (888) 903-7977. Our support hours are open daily from 7 AM to 9 PM CT.